Terms of Service.

These Terms of Service (“Terms”) govern your use of velofluxstudio.com (the “Site”) and any services you purchase from veloflux Studio. By using the Site, booking a call, or engaging us, you agree to these Terms. If you don’t agree, please don’t use the Site.

veloflux Studio (“veloflux”, “we”, “us”, “our”) is a business registered in the Czech Republic. You can reach us at [email protected].

We design and build premium custom websites for coaches and consultants. The Site’s purpose is to let you learn about our service and book a free 30-minute onboarding call. We do not take payment through the Site.

Our booking buttons use a third-party scheduler (Cal.com) to hold a time for a free onboarding call. Booking requires no payment and no card — it simply reserves a time to talk.

• Our service is a single package (the “Authority Engine”) that includes the website build and the components described on the Site.
• Insider pricing (currently $199 for the first 5 clients) and the standard price (currently $499) are promotional and standard rates respectively. Pricing, availability, deadlines, and any insider/promotional terms are as stated on the Site or quoted on your call, and may change for future clients.
• An optional 1-Year Maintenance Access add-on is available (currently +$49 one-time when purchased on your onboarding call). Maintenance terms are in Section 09.
• We currently work with clients in the United States, United Kingdom, Canada, Australia, and New Zealand. Prices are USD-anchored and are quoted and charged in your local currency (USD, GBP, CAD, AUD, or NZD).

Payment is arranged and completed during your onboarding call, by bank-direct transfer via Wise. We don’t store card details and there’s no automated checkout on the Site. We issue an invoice in your local currency for your records. If you add maintenance on the call, it’s combined into a single payment.

After your onboarding call and payment, we deliver your completed website the same day (typically within hours). Delivery depends on you providing the information and access we need during the call (for example, domain and hosting setup). We deploy your site and send you a preview link.

• 48-hour refund (unconditional). You have 48 hours from your purchase to review your site. If you don’t love it — for any reason — we refund you in full. No forms, no hassle — just message us.
• 24-hour rebuild request (free). You have 24 hours from your purchase to request a rebuild of something specific. We rebuild that section at no extra cost. If you still don’t love it after the rebuild, the full refund still applies within your 48-hour window.
• To request a refund or rebuild, message us at [email protected] or on the WhatsApp number we provide. Refunds are returned via the original payment method.

If you buy maintenance, you get 12 months of change-request access via WhatsApp from your maintenance purchase date.

• Pricing: $49 one-time on your onboarding call; $99 as a late-buyer within 6 months of your website purchase; renewals are $49 before your 12 months end, or $99 during the 6-month grace window after expiry.
• After the grace window closes without renewal, maintenance is permanently unavailable on your site.
• Each request is scoped and priced individually to the work involved — no retainers, minimums, or subscriptions. We acknowledge, scope, and quote each request within 48 hours; if we miss that window, your next request is on us.
• “One-time” means a single payment per 12-month access cycle — not a lifetime purchase.
• Every client receives our WhatsApp contact at the close of the onboarding call, whether or not they buy maintenance.

Once your website is paid for and delivered, you own it — the final site, its code, its copy, your domain, and your hosting account. No lock-in, no licensing fees. We set up free hosting (Cloudflare) and walk you through your domain (GoDaddy), which you own and control throughout; your only ongoing cost is your annual domain renewal.

• The Site itself — our brand, copy, design, and our demo sites (Maison Verre, Halo Daily, Cairn, which are illustrative examples) — belongs to veloflux and is protected by law. Please don’t copy, reproduce, or reuse it without our permission.
• We retain ownership of the underlying tools, systems, methods, and reusable components we use to build websites. Your ownership in Section 10 covers the finished website we deliver for you, not our underlying production systems.

You agree to: give us accurate information; ensure you have the rights to any materials (logos, text, images, brand assets) you provide; and not use our Site or services for any unlawful purpose, or attempt to disrupt, hack, scrape, or misuse the Site.

We rely on third-party services including Cal.com (scheduling), Wise (payments), Fakturoid (invoicing), Cloudflare (hosting and analytics), GoDaddy (domains), Web3forms (contact form), and WhatsApp (support). Your use of those services is subject to their own terms, and we’re not responsible for them.

We build you a premium, conversion-focused website, and we stand behind the build with the Zero-Risk Promise in Section 08. However, we do not guarantee specific business outcomes— such as a particular number of leads, bookings, sales, or revenue — because those depend on factors outside our control (your offer, your traffic, your market). Content on the Site is general information, not professional advice.

• The Site and our services are provided “as is” and “as available,” without warranties of any kind except those that cannot be excluded by law.
• To the fullest extent permitted by law, veloflux is not liable for indirect, incidental, or consequential losses, or for lost profits or data. Our total liability for any claim relating to our services is limited to the amount you paid us for the service giving rise to the claim.
• Nothing in these Terms limits any rights you have under mandatory consumer-protection law in your country, or our liability for anything that can’t be limited by law.

You agree to cover us against claims arising from materials you provide that infringe someone else’s rights, or from your unlawful use of our Site or services.

We may update these Terms from time to time. When we do, we’ll change the “last updated” date above. Changes apply from the date posted; the Terms in effect when you engaged us govern that engagement.

These Terms are governed by the laws of the Czech Republic, and the courts of the Czech Republic have jurisdiction over any dispute — except where mandatory law in your country of residence lets you bring proceedings locally. We’d always rather sort things out directly first, so please email us and we’ll do our best to resolve it.

veloflux Studio · Email: [email protected]. A real person replies.